In fact, said Johnson, one store in Seattle only sells plant-based food items. Starbucks recently introduced a plant-based breakfast sausage sandwich, joining its plant-based milks. The Starbucks executives said the company is trying to do more to match beverages with food, and to have each reflect shifts in consumer tastes. In these these, said Brewer, “We're looking at everything to that we can do on the inside of the building.” That includes more-powerful espresso makers as well as new warming ovens. And, it is pressing forward with drive-thru only stores, which it has introduced in selected parts of the country. Starbucks also is renovating 150 stores that are drive-thru constrained, where space for drive-thru lanes is tight or short. These are currently in use at 300 stores, and Brewer said they will be operating at 500 stores by the end of February. One is the use of handheld point-of-sale terminals. “You'll see an increased number of drive-thrus that we're building in the central United States and across the southeast and the southwest,” said Brewer, who is tapped to be the next CEO at Walgreens Boots Alliance.Īlong with that, Starbucks is implementing three types of technology to speed sales. The coffee company has been on a push to build more of them, which will allow it to skirt the problem of Covid-19 related restaurant shutdowns. Rosalind Brewer, the company’s outgoing chief operating officer, said that drive-thru stores are Starbucks’ “most productive model.” If you’re a Starbucks drive-thru customer, you may have noticed long lines lately. Starbucks sales during the quarter, compared with 43% in the prior year, and 47% in the previous quarter. In all, Rewards members made up 50% of U.S.
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